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COMPENSATION REQUESTS

Last updated: 13/05/2020 by ApexNetwork

 

It's never funny to lose anything and that's why we're offering compensation requests for some of the losses that you couldn't have prevented at all. Before you proceed with reading this thread then please ask yourself, does this loss mean anything big to me? If not, then please save the Staff some time by not posting the compensation request.

Here is a list of valid compensation reasons:

  • Victim of another player breaking rules after report has been submitted and accepted (Player report needs to be accepted first before you can get compensated for this).
  • Server shutting down unannounced (DDoS attacks or just server crashing in general).
  • General server issues (Server lagging causing you a loss, server script not working properly as in all player shops broken in-game or something related).
  • If an Admin has given you approval to post the compensation request in special occasions (Might be an invalid reason, but Admin still gave you approval to post either way, just make sure they vouch for you on your post).
  • DayZ glitches

Here is a list of invalid compensation reasons:

  • Client side issues (If your game crashes or something goes wrong on your end).
  • Kicked for fair reasons (If you get kicked for too high ping or trolling).
  • General loss of items due to you not syncing your game properly or buy gear a few minutes before restart (Remember to sync as often as possible and buy gear with plenty of time before restart).
  • Subject of a loss due to a scheduled restart (It's your own job to keep track of the restart schedules)
  • We don't compensate for something you potentially could have gained, we only compensate for an actual loss (If you have a player restrained and the server crashes then we won't compensate for the potential gear you could have gotten off him).
  • We do not compensate for the vehicle flying glitches, this issue is far too common for admin's to sort and has been stated in the rules. 

If your issue isn't listed above then feel free to contact any Staff member and ask them. There is a very simple guideline for most of them, just ask yourself "Was this loss cause by one of my own actions?", then the answer will be quite simple.

Time frame

Compensation requests will not be reviewed if the incident happened more than a week ago.

Patience

MTAS is a very big community and there always something going on, so don't expect your compensation requests to be dealt with instantly. It may take a few days before your compensation request will be reviewed and accepted/denied. Please respect that we do our very best as fast as possible, so please don't spam any Staff about doing your request or bump the thread itself.

Admins & the final say

Please respect that the admins have the final say in the case and you have to accept whatever result they come up with. Failing to accept the admins final say and bothering him with it can result in a ban. We're here to help everyone and do our best, but we're not your servants.

Evidence

The only way that we can be sure that your claims are true is by you providing us the needed evidence to support your case. Evidence is a must and we will have to deny all compensation requests with no sufficient evidence provided. Special cases full evidence won't be needed (You will only need a picture of your inventory or something like that in these cases).

Loot Value

As our community trader list has been developed and enabled, we highly recommend you use this new system to calculate your total amount of items lost, you can use the search tool at the top-right of the system.
Quick Link:
https://mylotheaveragesniper.com/forums/traders.html

 

Start a compensation request

 

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